Carmen

💛 ELKLOOK is the Professional online store for Prescription eyeglasses and Fashionable sunglasses. Our Eco-friendly glasses undergo a 6-step process to ensure Precise and High-quality eyewear, with a 365-day Quality Guarantee. We offer advanced technologies such as AR Try-on and AI Size Chart to make online purchases Easier for our customers.

💛 We are committed to providing Comfortable, Professional and Precise eyewear to alleviate the problems of diminished vision. Trust in ELKLOOK for your eyewear needs, and invest in eco-friendly, precise, and high-quality glasses. Experience the difference today and enjoy improved visual acuity that you can trust.

🔻 Processing Time
• Standard: Will be sent out within 2–4 business days.
• Customized: Will be sent out within 3–5 business days.

🔻 Shipping Time
• Express: 5-8 business days.
• Commercial: 9-12 business days.
• Standard: 13-20 business days.

🚚 Free standard shipping on orders over $69.9.
📦 Track your orders anytime in the live chat at the bottom right of the store.

🔻 The Glasses Have No Quality Issues
• Standard:
Before Shipment: Free exchange, cancellation of the product or order.
Within 2 Days After Shipment: 30% deduction from order amount for exchange, cancellation of the product or order.
After Receipt: 50% deduction from order amount for exchange or return.
• Customized:
Before Shipment: 30% deduction from order amount for exchange, cancellation of the product or change of data.
Within 2 days after shipment: 50% deduction from order amount for exchange, cancellation of the product or order.
After Receipt: 70% deduction from order amount for exchange, cancellation of the product or order.

🔻 The Glasses Have Quality Issues
• Standard: Easy refund within 180 days.
• Customized: Easy refund within 365 days.

🔻 The Glasses Were Accidentally Damaged by Human Factors
• Standard: 50% off for a new pair within 180 days.
• Customized: 50% off for a new pair within 365 days.