ELKLOOK Promise

ELKLOOK Promise

In this 21st Century, ELKLOOK has always devoted its efforts to perfect your vision solution no matter the prescription glasses or the fashion glasses you choose. With many years of experience, we have kept on providing our customers with the desired vision solution online. Our business is to rapidly provide you the best vision solution to meet your needs.

ELKLOOK guarantees the delivery time due to the cooperation with the world’s well-known express companies such as UPS, TNT, FEDEX, EMS and DHL. ELKLOOK will provide its customers with the tracking number and tracking link for every order to ensure you get the status of your order at every moment.

ELKLOOK guarantees your satisfaction. All staffs ofΒ ELKLOOK are at their peak of service to ensure that you get 100% satisfaction.

Safe Payment Mode

You can pay for the bills on ELKLOOK without any worries. ELKLOOK cooperates with well-known global payment companies and banks. Shopping on ELKLOOK, you have nothing to worry about.

Guaranteed Shipping

After the ordering and selection eyeglasses process, the shipping department will pack the eyeglasses with firm cases. Then the express company will send them to the shipping address you filled on the website. Meanwhile, ELKLOOK will send you an email with the tracking information. This means, at any point in time you can track your eyeglasses. If you still have a challenge in getting your tracking information, you can log in to your account on the site to check your order status, or you can contact our ELKLOOK customer service(support@elklook.com) to get your tracking information totally free to you. ELKLOOK will try its best to make sure that you get your eyeglasses in the shortest possible time.

Easy Return & Refund

No worries If you are not satisfied with the eyeglasses ordered on ELKLOOK, you can choose to return the items for replacement or refund. For more details, please refer to the return & refund policy. Here, every penny of your money will be spent wisely.

Timely Tracking Information

ELKLOOK provides its customers with free tracking information. After the order number is generated, you can track your glasses at all times, until it gets to its final destination in safe hands.

Free shipping

Free worldwide shipping and returns - customs and duties taxes included